Aim
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Build productive teams. |
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Develop effective Managers and entrepreneurs. |
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Train a powerful sales force. |
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Enhance customer relations. |
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Ease frustration and interpersonal conflict. |
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Develop strategies and operating manuals. |
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Inspire, educate and energize. |
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Manage, mentor and coach. |
Mission
To be successful in helping and caring for individuals to learn, develop andgrow as human beings.
To nurture people and relationships touching their lives daily empowering them to unleash their true potential to live a life filled with passion and pride in everything they do.
Enabling people to open doors of possibility and hope in ways they aren't aware of possibly due to fear or lack of self-esteem or confidence.
Giving people the knowledge to pioneer change both personally and professionally.
What methodology is used:
This training is based on the pioneering personality profiling work of Carl Jung. It uses behavioural profiling as a common language for self understanding, effective interaction and business growth.
Used by over 50 million people to improve their lives, interpersonal relationships, work productivity, team work and communication, DISC is one of the oldest, most reliable personal profiling assessment methods. These training modules are based on a system founded in 1928 by a psychologist at Harvard.
We use this system to tailor service and selling so that every person is speaking the same language
About us
CTC is a personable and dynamic company which is driven to give you results. We use interactive, fun training which is simple and provides impact within your business.
It uses safe, reliable methods which have been around for over 50 years, modernised to face today’s challenges in a business environment. We follow step by step procedures to ensure the training is retained and is able to be transferred from a learning environment to a working environment.
We specialise in business development training in all industries. Beginning with communication, enhancing service relations and improving productivity through increased sales.
We encourage the staff to understand themselves better, understand others and then learn to adapt and connect with fellow employees as well as customers. The training is offered to all levels within an organisation.
Some training modules include:
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Communication, selling and servicing- speaking the same language, |
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Phone fundamentals |
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9 step sales process – trained as a unit or individual modules. |
CTC assesses your needs and then tailors the training to suit individual requirements making it unique to your company. Incorporating all personal branding. CTC training can be done at your premises, an external venue or as a getaway.Training is tailored to time available from half days to full 1, 2 or 3 day packages.
CTC aims to develop long term relationships with clients by providing continued support. CTC has found staff retention is increased by ongoing training. At CTC we strive to Build productive teams, develop effective managers and entrepreneurs, train a powerful sales force, enhance customer relations, ease frustration and interpersonal conflict, we develop new company strategies and operating manuals as well as update existing material. The training inspires, educates and energises its participants as well as manages, mentors and coaches employees.
About your facilitator:
Sacha Traub has spent the last 9 years conquering the sales and service industry. Noticing the gaps in the market she has developed training material to develop staff and management.
Her overseas experience catering for a 6-star customer service culture as well as being a driver of sales in achieving optimum productivity and results through interactive, fun training which is simple and practical and provides impact within your business.
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International Trainer |
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Business Owner |
The training:
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Is fun, interactive and memorable. |
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Enables participants to immediately improve their inter-personal relationships |
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Incorporates behaviours and attitudes required to be effective in each step of the sale process |
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Is designed with the dual purpose of working both in the training room and out in the field so that learning is on-going |
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Is designed to be motivating and inspiring in its content and delivery |
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Enables the team to quickly understand their strengths and challenges |
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Creates a positive environment for realizing differences and resolving conflict |
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Manuals given as points of reference |
Unique Selling Points
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Customized Training to suit clients' specific requirements. |
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Incorporate companies branding. |
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Interactive, fun and unforgettable. |
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Adaptable and dynamic. |
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Tailored getaways incorporating training. |
Areas of Focus
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Team and Training |
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Management and team |
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Management and data |
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Team and Clients |