Aim
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Build productive teams. |
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Develop effective Managers and entrepreneurs. |
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Train a powerful sales force. |
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Enhance customer relations. |
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Ease frustration and interpersonal conflict. |
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Develop strategies and operating manuals. |
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Inspire, educate and energize. |
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Manage, mentor and coach. |
Use of the DISC and Sales methods will result in:
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Improved personal effectiveness |
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Increased sales |
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Sales people adapting to and connecting with customers |
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Managers leading with results |
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Overcoming the fear of selling |
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Enhancing customer relationships |
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Easing frustration and interpersonal conflict (between individuals and within a team) |
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Them being able to understand themselves as well as others |
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Team work being enhanced |
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Performance peak being increased |
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Increased business productivity and turnover |
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Improved inter- department communication |
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Improved verbal and non verbal communication |
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Overcoming communication restrictions |
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Understanding how people communicate- VAK (Visual, Auditory, Kinesthetic) |
References:
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Planet Fitness |
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Volkswagen |
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University of Johannesburg |
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Brookdale Health Hydro |
Welcome to Customized Training Concepts:
What methodology is used:
This training is based on the pioneering personality profiling work
of Carl Jung. It uses behavioural
profiling as a common language for self understanding, effective
interaction and business growth.
Used by over 50 million people to improve their lives, interpersonal
relationships, work productivity,
team work and communication, DISC is one of the
oldest, most reliable personal profiling assessment
methods. These training modules are based on a system founded in 1928
by a psychologist at Harvard.
| On a positive day | |||
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Dominant: Direct and decisive, strong minded people who like challenges, take action and get immediate results. |
Influencing: Optimistic and outgoing people, people who like participating on teams; sharing ideas, energising and entertaining others. |
Steadiness: Sympathetic and co-operative, helpful people who like working behind the scenes, performing in consistent, predictable ways and being good listeners. |
Careful: Concerned and correct, employing systematic approaches, checking and rechecking for accuracy. |
| On a negative day: | |||
Aggressive, controlling, driving, over bearing,
intolerant |
Frantic, indiscreet, hasty, flambouyant, scattered |
Docile, bland, plodding, reliant, stubborn |
Stuffy, indecisive, suspicious, cold, reserved |
| Do's | |||
Be precise, to the point, result focused |
Be
friendly, sociable, enthusiastic, entertaining, open
and flexible |
Be
patient and supportive, slow down and steady pace, |
Well prepared and thorough, put things in writing,
consider all details |
| Dont | |||
Waffle, talk about feelings, try to take over |
Bore with details, tie down to routines, ask to work
alone |
Take advantage of good nature, push for quick
decisions or late surprises |
Get
too close ,dont change routine without notice |
Sales Training can be customised to reflect and match the specific needs of each companys sales model and is offered as a complete process or individual modules. It gives participants a range of practical tools that can be used to enhance sales effectiveness straight away.
Steps of Selling:
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Prospecting |
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First Contact |
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Qualification |
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Delivering Presentation |
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Price |
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Addressing concerns |
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Closing sale |
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Referrals |
