Aim

Build productive teams.
Develop effective Managers and entrepreneurs.
Train a powerful sales force.
Enhance customer relations.
Ease frustration and interpersonal conflict.
Develop strategies and operating manuals.
Inspire, educate and energize.
Manage, mentor and coach.


Use of the DISC and Sales methods will result in:

Improved personal effectiveness
Increased sales
Sales people adapting to and connecting with customers
Managers leading with results
Overcoming the fear of selling
Enhancing customer relationships
Easing frustration and interpersonal conflict (between individuals and within a team)
Them being able to understand themselves as well as others
Team work being enhanced
Performance peak being increased
Increased business productivity and turnover
Improved inter- department communication
Improved verbal and non verbal communication
Overcoming communication restrictions
Understanding how people communicate- VAK (Visual, Auditory, Kinesthetic)



References:

Planet Fitness
Volkswagen
University of Johannesburg
Brookdale Health Hydro

Welcome to Customized Training Concepts:

 

What methodology is used:

This training is based on the pioneering personality profiling work of Carl Jung. It uses behavioural
profiling as a common language for self understanding, effective interaction and business growth.
Used by over 50 million people to improve their lives, interpersonal relationships, work productivity,
team work and communication, DISC is one of the oldest, most reliable personal profiling assessment
methods. These training modules are based on a system founded in 1928 by a psychologist at Harvard.

On a positive day      
Dominant:
Direct and decisive, strong minded people who like challenges, take action and get immediate results.
Influencing:
Optimistic and outgoing people, people who like participating on teams; sharing ideas, energising and entertaining others.
Steadiness:
Sympathetic and co-operative, helpful people who like working behind the scenes, performing in consistent, predictable ways and being good listeners.
Careful:
Concerned and correct, employing systematic approaches, checking and rechecking for accuracy.
       
On a negative day:      
Aggressive, controlling, driving, over bearing, intolerant
Frantic, indiscreet, hasty, flambouyant, scattered
Docile, bland, plodding, reliant, stubborn
Stuffy, indecisive, suspicious, cold, reserved

 

Do's      
Be precise, to the point, result focused
Be friendly, sociable, enthusiastic, entertaining, open and flexible
Be patient and supportive, slow down and steady pace,
Well prepared and thorough, put things in writing, consider all details
Dont      
Waffle, talk about feelings, try to take over
Bore with details, tie down to routines, ask to work alone
Take advantage of good nature, push for quick decisions or late surprises
Get too close ,dont change routine without notice

Sales Training can be customised to reflect and match the specific needs of each companys sales model and is offered as a complete process or individual modules. It gives participants a range of practical tools that can be used to enhance sales effectiveness straight away.


Steps of Selling:

Prospecting
First Contact
Qualification
Delivering Presentation
Price
Addressing concerns
Closing sale
Referrals